Retail Small Business Training Program

keep Warm Woodlot Operations

CHIPPING AWAY AT HOMELESSNESS

Albany Helping Hands has many programs that enable homeless individuals to obtain work. Our Keep Warm Woodlot is just one of those programs.

This program has three stages. The first stage of the program involves safety, teamwork, equipment maintenance and general competency. Our trainees must complete 150 hours plus classroom time to move on to the next part of the program.

The second stage of this program is devoted to the safe operation of all woodlot equipment at a level that is proficient and efficient.

This includes chainsaw operation, chain sharpening, wood splitter operation and maintenance, vehicle operation and maintenance and stacking wood in a proper manner.
  
The last stage of this program is geared more towards communication. In this regard, our trainees will be able to meet the public, answer telephones, take complete messages and information, retail sales, counting cash, record keeping, and maintain a professional appearance.

Our trainees will also be able to identify the different species of local wood and its heat producing values. With this last stage, all our trainees must complete an additional 200 hours.

Description:  This program encompasses all woodlot related activities, consistent with planning, sales, maintenance, and purchasing for the successful operations of a woodlot retail sales lot. 

Plan: The training activities in this plan are provided to develop skills that allow individuals to achieve growth potential and establish work history, with a goal toward obtaining active employment.  This plan encompasses two stages for the volunteer candidate to successfully complete, both prior to moving to the next stage, and ultimately program graduation.  Trainees may be allocated a training allowance while enrolled in these programs commensurate with stage and demonstrated skills competency.
  
Stage 1  
In this stage the candidate will complete the following outline:
Safety when working with equipment used in processing and transporting of product supportive to a wood retail sales lot.  How to work with and alongside co-workers, mentored by a senior woodlot worker (includes sign off working safety, equipment maintenance, and general competency).  Completion of four class hours of safety related book and or film materials.  150 hours applicable time of hands on experience plus class time is necessary to move to the next stage.  

Stage 2  
In this stage the candidate is expected to achieve tasks at a level of skill that indicates increased responsibility and achievement in technical knowledge.  Be able to instruct in a competent manner all safety related information.  Perform basic maintenance of equipment and be able to demonstrate the safe operation of all Woodlot equipment at a level that is proficient and efficient.  Including but not limited to chainsaw operation, chain sharpening, wood splitter operation and maintenance, vehicle operation* and maintenance and stacking wood in a proper manner.

Stage 3  
Retail sales, meeting the public, what the customer deserves, answering telephone, taking complete messages and information, counting cash, record keeping, communications, and appearance. 

Be able to identify and understand different species of local wood and its heat producing values.  Be able to mentor stage 1 level trainees.  

Complete 200 hours training, approved by a competency observation and oral evaluation by the senior woodlot manager.  At the end of the on the job training applications, this candidate will receive a certificate of completion as well as a letter of recommendation by their supervisor.  
Operating of trucks or other vehicles requiring a valid Oregon driver’s license may be waived for candidates in the program who may have issues to resolve with their ODL.  

These candidates will have to address these issues personally.  This will not, on its own, exclude these individuals from program completion or an opportunity to acquire other skills within this scope.  However, a special certificate may be issued at graduation with a limited equipment training clause.